    {"id":6849,"date":"2019-10-02T17:36:23","date_gmt":"2019-10-02T21:36:23","guid":{"rendered":"http:\/\/blogs.mml.org\/wp\/inside208\/?p=6849"},"modified":"2019-10-02T17:36:23","modified_gmt":"2019-10-02T21:36:23","slug":"important-updates-to-911-multiline-telephone-system-requirements","status":"publish","type":"post","link":"https:\/\/mml.org\/inside208\/2019\/10\/02\/important-updates-to-911-multiline-telephone-system-requirements\/","title":{"rendered":"Important updates to 911 Multiline Telephone System Requirements"},"content":{"rendered":"<p><a href=\"http:\/\/abilita.com\/\">Abilita Inc.<\/a>wrote an article on changes coming to the 911 system in the September\/October issue of <em>The Review<\/em> magazine. They have now provided an update to that article.<\/p>\n<p>Since the article <a href=\"http:\/\/www.mml.org\/resources\/publications\/mmr\/issues\/sept-oct2019\/ReviewSept_Oct_2019_Review_Release-reduced.pdf\"><em>911 Changes in Michigan and How they Affect You\u00a0<\/em><\/a>was published in the September\/October issue of <em>The Review<\/em> magazine, Governor Whitmer signed into law\u00a0<a href=\"https:\/\/www.legislature.mi.gov\/documents\/2019-2020\/publicact\/pdf\/2019-PA-0030.pdf\">Public Act 30 (HB 4249)<\/a>.\u00a0 Here are some of the key takeaways:<\/p>\n<ul>\n<li>All organizations with a multiple line phone system and workspace capacity of greater than 20,000 square feet and more than 20 communication devices need to be able to send the specific location of each caller (meaning\u00a0a room or unit number, room name, or equivalent unique designation of a portion of a structure or building to which a 9-1-1 emergency response team may be dispatched, and the caller quickly located, not greater than 7,000 square feet) to the 911 dispatch center.<\/li>\n<li>The\u00a0new requirements apply to locations <strong>with more<\/strong> <strong>than\u00a07,000 square feet of workspace<\/strong>. Those with multiple buildings and\/or floors also need to be in compliance regardless of square footage.<\/li>\n<li><strong>Single-floor<\/strong> locations that have less than 20,000 square feet of workspace and fewer than 20 communications devices would be exempt from these requirements until the installation of a new MLTS system after January 1, 2020.<\/li>\n<\/ul>\n<p>A multiline telephone operator in violation of the act after December 31, 2020, would have to provide to the Michigan Public Service Commission and the Emergency 9-1-1 Service Committee information on the failure to meet the deadline and, within 60 days after the violation, provide a plan to remedy the failure within six months. Additionally, the operator could be assessed a $500 to $5,000 fine per offense. An operator with 50 or fewer employees could be assessed a fine of up to $500 per offense.<\/p>\n<p>You can review language and the full analysis of the public act\u00a0<a href=\"http:\/\/www.legislature.mi.gov\/(S(tcjn3xhi1ynj5cpe3puon35w))\/mileg.aspx?page=getObject&amp;objectName=2019-HB-4249\">here<\/a>.<\/p>\n<p><em>Herasanna Richards is a legislative associate handling energy, environmental, external municipal services and election issues for the League. \u00a0She can be reached at\u00a0<a href=\"mailto:hrichards@mml.org\">hrichards@mml.org<\/a>\u00a0or 517-908-0309.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abilita Inc.wrote an article on changes coming to the 911 system in the September\/October issue of The Review magazine. They have now provided an update to that article. Since the article 911 Changes in Michigan and How they Affect You\u00a0was published in the September\/October issue of The Review magazine, Governor  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[27],"tags":[481],"class_list":["post-6849","post","type-post","status-publish","format-standard","hentry","category-municipal-services","tag-public-safety","mml-onemagnify-plugin"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Important updates to 911 Multiline Telephone System Requirements - Inside 208<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mml.org\/inside208\/2019\/10\/02\/important-updates-to-911-multiline-telephone-system-requirements\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Important updates to 911 Multiline Telephone System Requirements - Inside 208\" \/>\n<meta property=\"og:description\" content=\"Abilita Inc.wrote an article on changes coming to the 911 system in the September\/October issue of The Review magazine. 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