Education & Events

Training Program Registration Policies

Pre-registration

Pre-registration is recommended to ensure your spot in a program. Registration closes four business days before the date of the program for in-person events and one business day before the date of the program for virtual events. After pre-registration closes all other registrations must be completed onsite. Onsite registration will only be available for in-person training if space is available.  

Registrations made by mail or fax, unless canceled, will be considered a commitment to attend and pay.  

League Registration Types

Member Rates
Full and Full Associate Members and Business Alliance Program Rates
Rates are for full member cities, villages, urban townships, full associate members, and Business Alliance Program participants. 

Nonmember Rates
Government Entity Rates
Rates for government-related entities only. 

MML Fund & Pool Program Members Rates (Limited Associates)
Entities who only belong to one of the League’s insurance programs and are not a Full Member. 

Cancellation Policies

All cancellations must be submitted in writing seven business days before the program to receive a refund. No refunds will be given for cancellation requests received after seven business days before the program.  

If you are unable to attend, you may substitute a colleague for your registration. Sharing of registration is prohibited. If you fail to cancel or substitute your registration and do not show up to the program, you will be billed for the program.  

If MML cancels a program, registrants will receive notice before the program is canceled. Refunds will be issued two to three weeks after the canceled program. 

Email cancellation and substitution requests to [email protected] 

Persons with Disabilities and Special Needs

If you require special arrangements, including a special diet, please complete the questions asked during the registration process and describe how we may assist you. If necessary, a League representative may contact you for further information. 

Please contact registration at [email protected] with any additional questions or requests at least seven days before the program date. We are not able to accommodate requests on the day of the program. 

Anti-Discrimination Policy

The League will not discriminate against any individual or group on the basis of race, color, sex, age, religion, national origin, marital or veteran status, height, weight, disability, genetic information, sexual orientation, caregiver responsibility, geography, political affiliation, socioeconomic characteristics or other protected classes established through state or federal law or by local ordinance. 

Educational Credit Policy

If you arrive late for a program, must leave early or do not participate in program activities your educational (EOA) credits will be adjusted accordingly. 

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